Cookie guidelines

This page explains how the Electrolux US split AC website uses cookies and similar tracking technologies, what information they collect, and how you can control or opt out of them.

This website is operated by Innospace Technologies Limited ("Innospace," "we," "us," or "our"). By continuing to use this website, you consent to our use of cookies as described below. You can withdraw or adjust your consent at any time using the methods described in Section 4.

Cookies are small text files placed on your device (computer, tablet, or phone) when you visit a website. They allow the website and third-party services to recognize your browser, remember certain information, and collect data about how you interact with the site.

Cookies can be:

• First-party cookies — set directly by this website (innospace or the Electrolux US site domain)
  
• Third-party cookies — set by external services operating on this website, such as Google, Meta, and Hotjar
  
• Session cookies — temporary cookies that are deleted when you close your browser
  
• Persistent cookies — cookies that remain on your device for a defined period of time, or until you delete them
  Similar technologies such as pixel tags, web beacons, and browser local storage may also be used for the purposes described below.

Essential cookies

These cookies are strictly necessary for the website to function. They enable core features such as page navigation, form submission, and security. Essential cookies cannot be switched off, as the website cannot function properly without them. They do not store any personally identifiable information.

Analytics cookies

We use Google Analytics 4 (GA4) and Google Tag Manager (GTM) to understand how visitors use our website. These tools collect information such as pages visited, time on page, device type, and general geographic region. This data is aggregated and used to improve website performance and content. GTM itself does not collect personal data — it manages the deployment of other tracking tags.

Marketing and advertising cookies

We use the following tools to measure advertising effectiveness, build audiences, and deliver relevant advertisements:

• Meta Pixel (Facebook Pixel) — tracks user interactions on this website and connects them to your Meta account (if applicable) to enable measurement and targeted advertising on Facebook and Instagram
  
• Google Ads remarketing — enables us to show advertisements to previous visitors of this website when they browse other websites or use Google products

Behaviour and experience cookies

We use Hotjar to analyze how users navigate and interact with our website. Hotjar may collect mouse movement data, scroll behavior, click patterns, and anonymized form interaction data. Hotjar does not record sensitive form fields (such as passwords or payment details). This data helps us identify usability issues and improve the site experience.

The table below lists the specific cookies set by this website and its third-party tools at launch.

Browser settings

You can control and delete cookies at any time through your browser settings. Most browsers allow you to block cookies from specific sites or all sites, and to delete cookies that have already been stored on your device. Please note that blocking or deleting cookies may affect the functionality of this and other websites.

Instructions for managing cookies in common browsers:

• Google Chrome — support.google.com/chrome/answer/95647
  
• Mozilla Firefox — support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
  
• Apple Safari — support.apple.com/guide/safari/manage-cookies-sfri11471/mac
  
• Microsoft Edge — support.microsoft.com/en-us/windows/manage-cookies-in-microsoft-edge
  

Opting out of Google Analytics

You can prevent Google Analytics from collecting data about your visits to this website by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.

Opting out of Meta advertising

You can manage your Meta advertising preferences, including opting out of interest-based advertising, at facebook.com/ads/preferences. You can also use the Digital Advertising Alliance opt-out tool at optout.aboutads.info.

Opting out of Google Ads remarketing

You can opt out of Google interest-based advertising at adssettings.google.com. You can also use the Network Advertising Initiative opt-out tool at optout.networkadvertising.org.

Opting out of Hotjar

You can opt out of Hotjar data collection at any time by visiting hotjar.com/legal/compliance/opt-out. This will place a permanent opt-out cookie in your browser.

At launch, this website does not use:

• Live chat cookies
  
• Social media share/follow button tracking cookies (other than Meta Pixel as described above)
  
• Payment processing cookies (this website has no on-site checkout)

If we introduce additional cookies or tracking technologies in the future, this page will be updated accordingly before those tools are deployed.

We may update these Cookie Guidelines from time to time to reflect changes in the cookies we use, applicable law, or third-party services. The updated version will be indicated by a revised "Last updated" date at the top of this page. We encourage you to review this page periodically.

If you have any questions about our use of cookies or these Cookie Guidelines, please contact us:

Innospace Technologies Limited
Unit 608, 6/F, Hopesea Industrial Building
26 Lam Hing Street, Kowloon Bay, Hong Kong

Email: electroluxacsupport@theinnospace.com
Phone: +1 (888) 202-2194
Support hours: Monday – Friday, 8:30 am – 8:00 pm ET