Terms and conditions

Please read these Terms and Conditions carefully before using this website. By accessing or using this website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use this website.

This website is operated by Innospace Technologies Limited ("Innospace," "we," "us," or "our"), a company incorporated in Hong Kong, operating as the authorized Electrolux split AC licensee for the US market. ELECTROLUX is a pending or registered trademark used under license from AB Electrolux (publ).

This website is provided for informational purposes only. You may use this website to learn about Electrolux split AC products, access support and warranty resources, register your product, and contact our support team.

You agree not to:

• Use this website for any unlawful purpose or in violation of any applicable federal, state, or local laws or regulations
  
• Reproduce, distribute, modify, or commercially exploit any content from this website without our prior written consent
  
• Attempt to gain unauthorized access to any part of this website, its servers, or any systems connected to it
  
• Use automated tools, bots, scrapers, or scripts to extract data from this website
  
• Transmit any malicious code, viruses, trojans, or disruptive software through this website
  
• Impersonate Innospace, AB Electrolux, or any other person or entity
  
• Interfere with or disrupt the operation or integrity of this website
  

All content on this website — including text, product descriptions, images, photography, graphics, logos, icons, and design — is owned by or licensed to Innospace Technologies Limited and is protected by applicable US and international copyright, trademark, and intellectual property laws.

The ELECTROLUX name, logo, and trademark are the property of AB Electrolux (publ) and are used by Innospace under license. Unauthorized use of the ELECTROLUX name or trademark is strictly prohibited.

You may view and print content from this website for your own personal, non-commercial use only. No other use is permitted without our prior written consent.

We make reasonable efforts to ensure that product descriptions, specifications, coverage areas, and other information on this website are accurate and current. However, we do not warrant that all information is complete, error-free, or up to date. Product specifications, features, and availability are subject to change without notice.

This website does not support online purchases. All product transactions are made through authorized third-party retail partners. Innospace is not a party to any transaction between you and a third-party retailer, and we are not responsible for the pricing, availability, fulfillment, returns, or customer service of any third-party retailer.

Warranty coverage for Electrolux split AC products is provided by Innospace Technologies Limited as the US warrantor, subject to the terms set out on our Warranty Information page. Nothing in these Terms and Conditions limits or modifies your rights under the applicable product warranty.

When you submit information through this website — including via contact forms, product registration forms, or email sign-up — you represent that the information you provide is accurate and complete. You are responsible for ensuring that any information you submit does not infringe the rights of any third party or violate any applicable law.

We handle all personal information you submit in accordance with our Privacy Policy.

This website and all content, materials, and information on it are provided "as is" and "as available" without any warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement.

We do not warrant that:

• This website will be available at all times or free from interruptions or errors
  
• The content on this website is accurate, complete, or current
  
• This website or its servers are free from viruses or other harmful components

To the fullest extent permitted by applicable law, Innospace Technologies Limited, its officers, directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including but not limited to loss of revenue, loss of data, loss of goodwill, or business interruption — arising out of or in connection with your access to or use of (or inability to use) this website or its content, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for any claim arising from your use of this website shall not exceed one hundred US dollars (USD $100).

Some jurisdictions do not allow the exclusion or limitation of certain types of liability. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

This website contains links to third-party websites, including authorized retail partners such as Amazon and Home Depot. These links are provided for your convenience only. We do not control, endorse, or assume any responsibility for the content, products, services, privacy practices, or availability of any third-party website.

Your use of any third-party website is at your own risk and is subject to that website's own terms and conditions and privacy policy.

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using this website, you consent to the data practices described in our Privacy Policy.

This website uses cookies and similar tracking technologies as described in our Cookie Guidelines. By continuing to use this website, you consent to our use of cookies in accordance with those guidelines.

We reserve the right to update or modify these Terms and Conditions at any time at our sole discretion. Changes will take effect immediately upon posting to this website. The "Last updated" date at the top of this page will be revised accordingly. Your continued use of this website after any changes are posted constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will continue in full force and effect.

These Terms and Conditions and any dispute arising out of or related to your use of this website shall be governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to its conflict of law provisions.

Any legal action or proceeding arising under these Terms and Conditions shall be brought exclusively in the federal or state courts located in North Carolina, and you hereby consent to the personal jurisdiction of those courts.

If you have any questions about these Terms and Conditions, please contact us:

Innospace Technologies Limited
Unit 608, 6/F, Hopesea Industrial Building
26 Lam Hing Street, Kowloon Bay, Hong Kong

Email: electroluxacsupport@theinnospace.com
Phone: +1 (888) 202-2194
Support hours: Monday – Friday, 8:30 am – 8:00 pm ET